Frequently Asked Questions (FAQ)

OODOLA is a local marketplace app that connects customers with nearby shops like grocery, food, medical, bakery, fruits, vegetables, gifts, and more — with fast local delivery.

Open the OODOLA app, choose your nearby shop, add products to cart, select delivery address, and place the order.

OODOLA serves selected local areas and is expanding rapidly. Availability depends on vendors and delivery partners in your location.

Delivery charges vary based on distance, order size, and location. Exact charges are shown before placing the order.

Cash on Delivery (COD), UPI, debit cards, credit cards, and digital wallets (as available).

Orders can be cancelled before vendor confirmation. After confirmation, cancellation depends on vendor policy.

Grocery stores, food outlets, pharmacies, bakeries, sweet shops, fruit & vegetable sellers, gift shops, and other local businesses.

Register through the OODOLA Vendor App by submitting your shop details, documents, and bank information.

Registration is usually free. Commission or service charges apply on completed orders.

Vendors can add, update, or remove products, prices, and availability directly from the Vendor App.

Payments are settled directly to your bank account as per the agreed settlement cycle.

KNOCK-IT is a service platform that connects customers with verified service professionals like plumbers, electricians, doctors, tutors, beauticians, drivers, AC repair, carpenters, and more.

Choose a service, select a professional, book a time slot, and confirm your request through the app.

Yes, all service providers go through document verification and background checks before onboarding.

You can raise a complaint through the app. Our support team will assist with resolution.

Skilled professionals such as electricians, plumbers, doctors, teachers, drivers, beauticians, technicians, and other service experts.

Register using the KNOCK-IT Provider App and upload required documents for verification.

Customers nearby can view your profile and send service requests directly through the app.

Payments are transferred to your registered bank account after successful service completion.

Anyone with a valid driving license, vehicle, and smartphone can apply as a delivery partner.

Earnings depend on distance, number of orders, and incentives.

No. You can work full-time or part-time based on your availability.